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Modern Structure

Refining strategy to elevate performance — it’s what defines

our work and drives every collaboration.

Signature Services

Desroses & Gillenwater Luxury Consulting offers expert guidance in curating and elevating high-end brand and client experiences. Drawing on extensive luxury retail expertise, we design bespoke strategies that enhance both brand prestige and operational excellence.

Brand & Market Strategy

We refine positioning through brand architecture, competitive insights, and CRM optimization—strengthening clarity, desirability, and long-term client engagement.

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Retail & Service Excellence

We enhance in-store performance through tailored training, service culture programs, and experience design that reflect the highest standards of luxury.

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Marketing & Storytelling

We craft cohesive narratives and campaign strategies that connect brand heritage with modern relevance, driving awareness, aspiration, and loyalty.

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Leadership Development

We build leadership capability, streamline operations, and shape brand-aligned cultures. Our approach drives performance, purpose, and sustainable growth.​

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Crafted Through Experience

With years of hands-on leadership across the luxury retail landscape, we bring a refined understanding of market trends, client behavior, and brand identity. Our approach blends strategy and sensitivity to empower brands to strengthen value, elevate experience, and achieve meaningful transformation. Every engagement is bespoke, shaped by insight, precision, and the art of collaboration.

The vision behind Desroses & Gillenwater is shaped by two industry leaders with complementary expertise and a shared commitment to refinement.

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Managing Director,
Brand Strategy & Operations

Sayda Desroses

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Managing Director,

Client Experience & Partnerships

Tessa Gillenwater

Partnerships & Projects

From storied luxury houses to emerging clients, these partnerships reflect the relationships and results that have shaped our journey and continue to define our work today.

Connect

Thoughtful collaboration begins with conversation.

© 2025 Desroses & Gillenwater

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